Frequently Asked Questions
   - Printing from Satori Bulk Mailer 5

This is not a complete step by step procedure on how to setup and use Bulk Mailer. 
The information provided below will give you the "basics" on how to select the appropriate Windows driver, design a report (layout) and print to a Rena printer. 
For help on how to use all the functions and features of Bulk Mailer, please contact the software vendor (Satori Software: 206-357-2900) or visit the Tech Notes area of their web site for additional information.
http://www.satorisoftware.com/US/support/TechNotes.asp

 

Please click on the software version you are using: 
Bulk Mailer 4.x or earlier / Bulk Mailer 5 using a Rena Driver or a Text Driver


BULK MAILER 4.x or Earlier

First; using the Windows "Add Printer" feature, load the " Text Only" printer driver onto your computer from your Windows System CD.  Depending on your operating system, this driver may be labeled : " Generic / Text Only" or "Standard Text Only".

Next, you must manually turn on the printer’s Hex to ASCII feature (Hex to ASCII = “on”). This feature can be found in the DA590/600/606/607 printer’s program mode as a stand-alone item. This feature can be found in the DA608/610/612/613/615, PS1000/2000, XPS-80 (DA630M) printer’s program mode as a sub menu under the menu choice “Special Functions:”.
 Note
: This does not apply to the Envelope Imager III, since it does not have a Hex to ASCII feature.

  How to Place the address fields into your Report Design:

  1. Click on “Report” and choose an existing report, or choose a New Report.

  2. While in your Report design (Envelope Design) window.

  3. Click on “Format”

  4. Click on “Edit Report”

  5. Click on “Format”

  6. Click on “Insert Field”

  7. Choose the field(s) you want (First Name, Company, DP Bar Code etc) from the drop-down box and then click on the Insert button.

  8. Drag and drop the field(s) where you want them to be printed, in relationship to one-another and your form (report) design.



  1. Set and Local Lock the Paper Size (Paper Length):
    (This information does not pertain to the DA590, DA600 and Envelope Imager III.)
    In order for RENA printer to work correctly, the Paper Size (Paper Length) must be properly set and "local locked". 

    Procedure for Setting and Local Locking the Paper Size (Paper Length):
    a. Place a mail piece into the properly adjusted hopper. 
    b. If the printer is on-line, take the printer off-line by pressing the START key.
    c. Press and hold the Auto PL key (right most key) on the printer's control panel.
    d.  When the "(L)" is displayed, release the key. 
    e. The printer will then feed, measure and "local lock" the paper size (length).
    f. Please be sure to verify that the length it measured is within + or - 5mm of the true length of the mail piece. If not, this problem must be corrected before continuing. 

    Note: If using a DA606 or DA607, these models do not have an Auto PL feature. The paper size (paper length) must be manually set using the printer's menu feature "Paper Size".

  2. When ready to print, Click on “File”, at the top of the screen and choose “Print Direct”.

  3. Make sure you choose “RENA” as your printer, as shown below. Click Print.


 

  1. Make sure you are using the Generic Text Only Driver, as shown below. 
    (Remember, for Windows NT you will choose the Standard Text Only driver.)

  2. Click OK to send your addresses and DPBC to the printer.

NOTE: If the Generic / Text Only driver is not shown, click Setup and choose the Generic / Text Only Driver from the Setup window. If you want the Generic / Text Only driver to be your default printer, you must select it as such in your Windows system, using START, SETTINGS, PRINTERS.

Please contact Satori Software (206-357-2900) or visit the Tech Notes area of their web site for additional information. http://www.satorisoftware.com/US/support/TechNotes.asp



BULK MAILER 5

Printing from Bulk Mailer 5, using a "RENA Driver"

These directions assume that you will be using a "Rena Driver". 
If you are using a "Text Driver", please click here ---- > Using a Text Driver

This new version of Bulk Mailer can now be used with a RENA printer driver. 
Doing so, gives the software the ability to control the printer. 
For example; the desired font and address position are now selected via the software and not within the printer.

1. Load the Printer Driver: Load the appropriate RENA printer driver onto your computer, using your FlexMail CD. The FlexSystems Driver Installation Wizard will guide you through this process. 

Important! Except for the printer drivers that are included on floppy with the Envelope Imager III; you can NOT use the standard Windows "add printer" feature to add the printer driver to your system. Instead, you must use the FlexSystems Installation Wizard to add the printer driver to your system. This program should automatically launch when you place the FlexMail CD in you CD ROM drive.

2. Printer Settings: 
(This information does not pertain to the Envelope Imager III) 
Except for correctly setting and "local locking" the paper size; all printer settings should be set to factory defaults. A menu reset (default reset) can be performed by powering the printer on while holding down the PROG key. The printer will display "Default Reset" or "Non-Mechanical Reset". Release the PROG key once this message appears in the printer's display.

3. Set and Local Lock the Paper Size (Paper Length):
(This information does not pertain to the DA590, DA600 and Envelope Imager III.)
In order for RENA printer to work correctly, the Paper Size (Paper Length) must be properly set and "local locked".  If not, along with other problems, the following Error messages may appear on the printer's display when you send it data from Bulk Mailer 5.

“FONT LOADING ERROR: DL DISABLED”
“Warning: Non-Existent Font Selected!”

If you are experiencing the error messages, shown above, when printing from Bulk Mailer 5 to a RENA printer, please be sure to set and "local lock" the paper size, within the RENA printer. 
Procedure for Setting and Local Locking the Paper Size (Paper Length):
a. Place a mail piece into the properly adjusted hopper. 
b. If the printer is on-line, take the printer off-line by pressing the START key.
c. Press and hold the Auto PL key (right most key) on the printer's control panel.
d.  When the "(L)" is displayed, release the key. 
e. The printer will then feed, measure and "local lock" the paper size (length).
f. Please be sure to verify that the length it measured is within + or - 5mm of the true length of the mail piece. If not, this problem must be corrected before continuing. 

Note: If using a DA606 or DA607, these models do not have an Auto PL feature. The paper size (paper length) must be manually set using the printer's menu feature "Paper Size".


Warning! Do NOT lock all settings. It is a common mistake for operators to set the Menu Feature "Setting Locked" to Yes, which locks all printer settings. When working with a RENA driver the printer menu feature "Setting Locked" must be set to "No", otherwise the printer will not work correctly.

4. Open Bulk Mailer 5 and select (open) the mailing list of your choice.

5. Use the Bulk Mailer 5 "Wizards" to setup your job. 
This newer version of Bulk Mailer is driven by "Wizards", which will guide you through the envelope design and layout process. 

Click Here for Page Setup Tips!

Your envelope design (layout) should look similar to the one shown below. 
This example was designed for the Envelope Imager I. Notice how the address data is positioned at the top of the page, within the first 1.5 inches of the top of the page. 


6. Click on the "Go to Preview Mode" icon
, located at the upper left-hand corner of the Bulk Mailer 5 "designer" screen.

                   Tip: Click on the "Go to Designer Mode" icon , to return to the "designer" screen.

7. Click on the printer icon , to open the "Mail Print Setup" dialog box.

- Make sure the corresponding RENA driver is selected as your "Printer:".
- Use the "Advance Settings..." button to select the desired print quality and or orientation.
- Use the features under "Print Range" to select the range of addresses you want to send to the printer.

8. Print.
   
When ready to print, make sure the printer is on-line, then click on the "Print" button.

Please contact Satori Software (206-357-2900) or visit the Tech Notes area of their web site for additional information. http://www.satorisoftware.com/US/support/TechNotes.asp

 


Printing from Bulk Mailer 5, using a "Text Driver"

These directions assume you will be using a "Text Driver". 
If using a "Rena Driver", please click here --- > Using a RENA Driver 

1. Load the "text only" printer driver onto your system. 
Using the Windows "Add Printer" feature, load the "Text Only" printer driver onto your computer from your Windows System CD.  Depending on your operating system, this driver may be labeled : "Generic / Text Only" or "Standard Text Only".

2. Turn the printer's Hex to ASCII feature on. 
(This information does not pertain to the Envelope Imager III) 
You must manually turn on the printer’s Hex to ASCII feature (Hex to ASCII = “on”). 
This feature can be found in the DA590/600/606/607 printer’s program mode as a stand-alone item. T
his feature can be found in the DA608/610/612/613/615, PS1000/2000, XPS-80 (DA630M) printer’s program mode as a sub menu under the menu choice “Special Functions:”.

3.  Set and Local Lock the Paper Size (Paper Length):
(This information does not pertain to the DA590, DA600 and Envelope Imager III.)
In order for RENA printer to work correctly, the Paper Size (Paper Length) must be properly set and "local locked". 

Procedure for Setting and Local Locking the Paper Size (Paper Length):
a. Place a mail piece into the properly adjusted hopper. 
b. If the printer is on-line, take the printer off-line by pressing the START key.
c. Press and hold the Auto PL key (right most key) on the printer's control panel.
d.  When the "(L)" is displayed, release the key. 
e. The printer will then feed, measure and "local lock" the paper size (length).
f. Please be sure to verify that the length it measured is within + or - 5mm of the true length of the mail piece. If not, this problem must be corrected before continuing. 

Note: If using a DA606 or DA607, these models do not have an Auto PL feature. The paper size (paper length) must be manually set using the printer's menu feature "Paper Size".

4. Open Bulk Mailer 5 and select (open) the mailing list of your choice.

5. Click on the "Print Mail" tab and select the predefined template: "Text Only Direct Format"

6. Modify the template to meet your needs. 
Make sure to choose the "Generic / Text Only" driver as your "Device" and the correct "RENA model" as your "Printer Model".

Tip: If you position your fields so they start in the upper right corner of your template, you can control the address position by using the features "Top Margin" and "Left Margin" within the RENA printer's program menu. Please remember; when using any of our stationary head printers (Envelope Imager I/II/III, PS1000/2000, XPS1000/2000/3000, XPS-80), you should set the top margin in the printer to zero.

Click Here for Page Setup Tips!

Your envelope design (layout) should look similar to the one shown below.
This example was designed for the Envelope Imager I. Notice that the "Device" is set to "Generic/Text Only" and the "Printer Model" "Rena Imager I" was selected.

 

7. Click on the "Go to Preview Mode" icon , located at the upper left-hand corner of the Bulk Mailer 5 "designer" screen.

                   Tip: Click on the "Go to Designer Mode" icon , to return to the "designer" screen.

8. Click on the printer icon , to open the "Mail Print Setup" dialog box.

- Make sure Generic / Text Only is selected as your "Printer:".
- Use the features under "Print Range" to select the range of addresses you want to send to the printer.

        Tip: Print quality and orientation must be set via the RENA printer's program menu.


9. Print.
   
When ready to print, make sure the printer is on-line, then click on the "Print" button.

Please contact Satori Software (206-357-2900) or visit the Tech Notes area of their web site for additional information. http://www.satorisoftware.com/US/support/TechNotes.asp

 


Page Setup Tips
Be sure that you are setting your paper sizes, margins and or print position within the printing limits of the RENA printer model you are using. Below are some charts you can use as a guide.

Maximum Print Height Settings:
To avoid exceeding the maximum print height of your Rena printer, be sure the page height , within your Windows program, is not set any larger than the printer's maximum print height, as shown below. 

Rena Printer Model    Maximum Print Height
Envelope Imager I/II (DA612*/613*)  1.5 inches
Envelope Imager III  3 inches (Bank A = 1.5", Bank B = 1.5")
DA615  2 inches (Head 1&2 = 1", Head 3&4 = 1")
PS1000*  1.5 inches
PS2000*, DA620  1.5", 3", 4.5" or 6" (1.5" per Print Unit)
XPS-80 (DA630M)  3" (1.5" per Print Unit)
DA606/607/608/610   No physical limit. 
 Depends on internal printer software limits and
 type of data being printed.
 In most cases you should be able to print up to 
 12 inches in the normal (Nor) print orientation.

Maximum Print Width Settings:
To avoid exceeding the maximum print width of your Rena printer, be sure the page width, within your Windows program, is not set any larger than the printer's maximum print width, as described below.

Rena Printer Model    Maximum Print Width
DA590/600  6.5 inches
DA606/607  8.75 inches
DA608  9 inches
DA610  10.3" or 11.5" depending on S/N
Envelope Imager I/II (DA612*/613*)  *20 inches
Envelope Imager III  13.5 inches
DA615  12 inches
PS1000*  **20 inches
PS2000*, DA620, XPS-80 (DA630M)  **20 inches

*DA612 = Envelope Imager I. DA613 = Envelope Imager II. The PS1000 controller is used in some XPS-1000 systems. The PS2000 controller is used in some XPS-1000 systems and in all  XPS-2000 and XPS-3000 systems.

** May depend on Flashware version that is loaded. Early Flashware versions limited the maximum print width to ~12 inches.

 

 

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